Workforce Management (WFM), Senior Analyst

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for a Senior Workforce Management Analyst for our growing team!

What you’ll do here:

• Collect, analyze, model, and interpret data from various sources to provide workforce planning recommendations.

• Adapt and use forecasting models and tools.

• Produce structured analyses and relevant performance reports according to business sectors and adapt them to the intended stakeholders.

• Support business sectors in the budgeting process.

• Participate in systems and process improvement initiatives.

• Ensure the workforce planning framework aligns with the organization's strategy.

• Manage and create capacity plans for different partners.

• Plan hypothetical scenarios and analyze them to determine the impacts and implications of specific initiatives.

• Provide planning expertise to the different groups involved.

• Communicate with staff members and the management team to provide recommendations to appropriate stakeholders based on analysis conducted.

• Prepare and deliver regular presentations to VPs, the president, directors, and external partners to present strategic findings and recommendations.

What you bring to the table:

• University or college degree (business, finance, mathematics, statistics) or any equivalent combination of education and experience.

• 3 years of experience in a workforce planning department (an asset).

• Strong analytical skills and attention to detail.

• Proficiency in problem-solving and decision-making.

• Excellent communication skills.

• Leadership in change management.

• Rigor and ability to research and collect data.

• Ability to synthesize, share information, and communicate with impact.

• Strong knowledge of Excel, including pivot tables, data search and comparison techniques, conditional testing and macros.

• Knowledge of Nice-WFM software or equivalent.

• Very good sense of organization and priorities.

• Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country.

• No Canadian work experience required, but must have authorization to work in Canada.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.