Web Application Protection Manager

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

128,300 - 156,800

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

15%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are seeking a Manager to lead our Web Application Protection team. This role evolves our current Web Application Firewall (WAF) and API security operations into a proactive capability that leverages tooling insights to drive continuous improvements of our processes and controls. You will partner with Security, DevOps, Infrastructure, and Architecture to improve our security posture and safeguard customer-facing and employee-facing web applications and APIs.

What you'll do here:

• Lead and develop a high-performing team responsible for WAF operations and API security.

• Define the roadmap for web and API security and control enhancements.

• Act as a trusted advisor on secure web and API design patterns and governance; provide reusable standards and templates.

• Own the operational effectiveness of WAF and API Security Tools; manage vendor relationships and integrations.

• Partner with Network Security to strengthen the security of external connections from a web application security perspective, ensuring appropriate edge controls, policies, and monitoring are defined, implemented, and continuously improved.

• Implement and operate API security monitoring for external and internal services (discovery, posture assessment, anomaly detection).

• Partner with API platform owners to define guardrails (authentication/authorization, token lifecycles, rate limits, schema validation, gateway policies).

• Build threat intelligence feedback loops: map observed attack patterns, drive root cause analysis for recurring issues, and propose updates to detection and prevention logic.

• Work with Risk/Compliance to meet financial services regulatory expectations and audit requirements.

• Develop standards and playbooks for WAF and API policies, exception handling, and change control.

• Participate in incident response for application-layer events, supporting detection, containment, and post-incident improvements.

• Evaluate new capabilities; lead POCs and onboarding to close coverage gaps and improve security signal fidelity.

• Define and track KPIs (e.g., false positive reduction, protected endpoint coverage, API inventory accuracy, time-to-tune, time-to-mitigate) and KRIs to demonstrate control effectiveness and trends to leadership.

 

What you bring to the table:

• Bachelor’s degree in computer science or equivalent education and experience.

• Minimum of ten (10) years in information technology, including at least three (3) years managing technical teams in Security.

• Minimum of three (3) years of hands-on experience with WAF and API security in large enterprise environments.

• Strong understanding of:

  • Web security controls: authentication/authorization, session management, input validation, bot management, DDoS mitigation, CDN/edge policies.

  • API security principles: OAuth2/OIDC, JWT, mTLS, rate limiting, schema validation, threat detection, inventory/discovery.

  • Threat modeling for web/API threats and common attack vectors (OWASP Top 10, API Top 10).

  • WAF and API platforms/tools such as Akamai, Cloudflare, F5, cloud-native WAF, Apigee.

• Initiative, creativity, and autonomy: you pro-actively seek resources and information for informed decisions, manage expectations and articulate problems while looking at continuous improvement.

• Excellent communication skills with the ability to influence senior stakeholders and guide engineering teams.

• Strong ethical principles and understanding of business and information security ethics.

• One of these certifications would be a considerable asset: CISSP, CISA, CISM, CGEIT, CRISC, GSEC, GISP.

• French is an asset - For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.  

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.