Telesolutions Advisors (3-month contract)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to):

37,400 - 45,700

 

About the role

We are looking for bilingual Telesolutions Advisors to join our growing team!

At belairdirect, you'll enjoy a hybrid work arrangement that lets you balance your professional life with your family life (or your studies)! You'll work in a dynamic environment where your work schedule will be adapted according to your availability and our operational needs.

Positions available from May 4, 2026

We offer full-time (35 h or 40 h per week) or part-time (minimum 20 h per week) schedules.

Our working conditions:

• Monday to Friday, from 10:45 a.m. to 7:45 p.m.

• Eligible for 6% evening premium for shifts ending at 7 p.m. or later

• This hybrid position is available in our Montreal, Laval, Quebec City, Ottawa or Saint-Hyacinthe offices.

• Please note that this is a temporary 3-month contract.

What you'll be doing with us:

• Call existing and potential customers to gauge their interest in discussing their insurance needs, now or in the future, with a certified agent.

• Take a persuasive approach to outbound calls to generate opportunities for business growth.

• Build strong relationships with customers to transfer them to certified agents as quickly as possible.

• Promote our products and services and be a loyal brand ambassador.

• Build strong relationships with customers to quickly transfer them to certified agents.

What you'll get out of it:

• High school diploma (DES) or equivalent.

• Bilingualism (French and English) required.

• Must make calls and provide services to English-speaking customers on a regular basis.

• Ability to effectively manage multiple tasks and priorities in a fast-paced environment.

• Excellent communication and persuasion skills.Team spirit.Ability to adapt to changes in products, services or company policies.

• Dynamic and energetic.

• No Canadian work experience required, but must have authorization to work in Canada

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.