Senior Human Resource Consultant (Claims Western)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Senior Human Resource Consultant to join our national HR Claims Team to support our Claims Western region based in Calgary.

Based on the experience, skills and qualifications of the selected candidates, we are open to different job level: Consultant, Human Resources, Senior Consultant, Human Resources or a Senior Business Partner, Human Resources.

In this role, you will provide strategic consulting and coaching to executives and leadership teams who manage a team of claims employees who may be customer facing spanned from Victoria to Winnipeg.

Reporting directly to the Human Resources Manager, Claims Western region (located in Calgary), you will be a member of a national HR team and will contribute equally as a team member and an individual by providing strategic HR solutions to your business partners. In this position, you will also have an opportunity to be involved in project work and presentations where you will mentor fellow HR colleagues.  This is truly a unique and exciting opportunity for an HR professional who would like to take their consulting knowledge and expertise to the next level in the largest line of business at Intact!

This position is full time permanent employment opportunity based in our Calgary office, and occasional travel would be required with notice. We’re looking for you to join our team if you are:

• Business Savvy:  You believe in collaboration, know how to build relationships, influence and coach while working towards the company goals and objectives.  Are strategic by nature and thrive in an ever- changing environment.

• A Team Player: You believe that together everyone achieves more — that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement. Skilled at collaboration, you thrive at working independently while building strong, remote relationships with national HR team members in our other locations.

• Adaptable: You have the ability to juggle multiple priorities and change focus at a moment’s notice while keeping a close eye on the details.

• A Fast Learner: You thrive in a customer centric, dynamic, ever-evolving, fast-paced environment.

Here are a few ways you'll make a difference:

• Provide professional strategic consultation and coaching on human resources policies, processes, and programs to designated business partners.

• Actively participate in executive and management meetings with Western Claims business partners and ensure all decisions and practices align with our business strategies and values and are legally and ethically sound.

• Facilitate and conduct investigations related to employee relation issues through discovery meetings with managers and employees to provide ongoing consultation and coaching towards a resolution that makes sense for all parties involved.

• Actively partner with the business in the development, implementation, and follow up of employee engagement action plans and play a key role in our ongoing organizational transformation.

• Provide coaching to business partners to promote effective leadership attributes and practices.

• Play a key role in organizational transformations, anticipate issues and propose approaches to encourage support for effective change management.

• Work with business partners to identify talent management strategies that drive the retention, development, and progression of individuals to create high performing and engaged teams.

• Lead or participate in national and/or strategic HR projects that contribute to our ongoing organizational transformation and HR process improvement.

• Lead, develop and facilitate workshops, round tables and information sessions for managers and/or employees.

• Conduct needs analysis and assists leaders with their workforce planning needs.

What you bring to the table:

• University degree in Industrial Relations or Human Resources Management or a combination of education and relevant experience.

• Minimum 8-10 years of related experience as a senior HR Consultant (HRC), HR Business Partner (HRBP) or as a generalist in human resources in a non-unionized environment.

• CHRP and/or CHRL designation.

• Technical, up-to-date expertise in Human Resources and employment legislation.

• Knowledge in all areas of human resources including talent management, performance management and employee relations, disability management, change management, engagement, compensation, organizational development, workforce planning and succession planning.

• Proven ability to quickly establish and cultivate effective working relationships with business partners at all levels of the organization and influence their decision as necessary.

• A flexible, agile, and resilient approach to working in a dynamic ever-changing, fast-paced work environment.

• Strong written, verbal, and interpersonal communication skills.

• Proven track record of critical and strategic thinking to solve operational and / or complex problems.

• Strong knowledge of digital tools such as the use of Microsoft Suite to work effectively in a virtual environment.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.