Senior Administrative Support

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for an Administrative Support Agent to join our growing team!

What you will do:

• Assist the material resources team in their various tasks, including:

• Administrative aspects such as email tracking and dispatch, shipment of documents, material or correspondence, order tracking, data entry, filing, organization, material or supply requests, creating and tracking tickets/requests with the building manager, etc.

• Reception aspects such as welcoming various visitors and handling their requests (access card requests, various requests to guide them, etc.)

• Security and Health-Safety aspects such as updating files

• Event and communication aspects such as assisting the team in coordinating meetings, memos, etc.

• Sustainability of spaces aspects such as participating in floor tours, rearranging chairs, etc.

• Manage correspondence and ensure the quality and accuracy of information.

• Transcribe data from documents or databases following our procedures.

• Respond to a variety of requests.

• Support projects or new initiatives upon request.

• Assist the team and receive instructions and guidance from them.

What you will bring:

• Administrative technician or equivalent combination of education and experience.

• Minimum of 2 years of experience in an office environment.

• Excellent customer service and relationship-building skills.

• Highly organized and able to manage workflow effectively without continuous supervision.

• Team spirit and positive attitude.

• Ability and willingness to learn to grow within the team.

• Proficiency in MS Office (Word, Excel, and PowerPoint).

• No work experience in Canada required, but must have authorization to work in Canada.

• This position requires on-site presence at our Laval office (600 Rue Lucien-Paiement).

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

#LI-Onsite

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.