Product Owner - Security Team

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are seeking a passionate and experienced Product Owner to join our Proactive Security Team.

In this role, you will own and evolve our proactive security services portfolio across Risk Advisory, Application Security, and Cloud & AI Security.

You will drive value and predictable outcomes by setting the vision and priorities, managing intake and the backlog, aligning stakeholders, and ensuring work is delivered end-to-end. Your portfolio will include threat modelling, risk advisory, application and container security testing, and cloud & AI security posture and runtime protections.

What you’ll do here:

• Own and communicate the product/service vision, objectives, and success measures for proactive security services; translate strategy into a clear, sequenced roadmap.
• Partner with technology stakeholders and security leads to shape, break down, and prioritise threat modelling, risk advisory, application security, and cloud security work based on risk, impact, urgency, complexity, and customer value.
• Manage intake and backlog end-to-end: triage and qualify requests, define acceptance criteria, maintain a healthy backlog, set service-level expectations, and make priority trade-offs explicit.
• Coordinate delivery planning with delivery leads/teams: ensure work is ready, aligned to capacity, and delivered against objectives and definitions of done.
• Where needed, lead agile planning for development initiatives: define epics and user stories, align on scope and outcomes, support estimation, and keep delivery focused on the highest-value increments.
• Establish and maintain trusted reporting: track demand, throughput, cycle/lead time, predictability, volumes, and SLA/SLO performance; provide regular updates on progress, risks, dependencies, and decisions required.
• Partner with management on capacity and funding conversations: communicate assumptions, highlight constraints early, and propose options to meet objectives.
• Drive continuous improvement across the service (e.g., reduced lead times, improved SLA attainment, reduced backlog aging, increased predictability, reduced risk, improved stakeholder satisfaction).
• Maintain visibility of key risks, vulnerabilities, and issues; connect work to risk registers and delivery governance; and drive mitigation plans through to completion.
• Support Monthly Business Reviews (MBRs) by preparing service performance insights, trends, priorities, key risks, and improvement actions.
• Build, maintain, and continuously improve knowledge bases (e.g., operating procedures, templates, playbooks, and intake/runbooks,) to ensure consistent, repeatable delivery.

What you bring to the table:

• 5+ years of experience as a Product Owner, Product Manager, Delivery Lead, Scrum Master, or similar role supporting technology or security teams.
• Degree in computer science, engineering, project management, or an equivalent combination of education and experience.
• Asset: Product Owner certification (e.g., CSPO, PSPO, SAFe POPM, or equivalent).
• Asset: security or risk-focused certifications (e.g., CISSP, CRISC, CISA, CCSK, CCSP, Security+, GSEC, GDSA, GCLD, CSSLP, or similar).
• Strong working knowledge of Scrum and/or Kanban, and continuous improvement practices (Lean, Lean Six Sigma, flow/WIP management).
• Strong analytical capability in service management metrics, forecasting, and prioritisation.
• Experience building and maintaining dashboards and metrics (throughput, cycle/lead time, WIP aging, SLA/SLO performance).
• Experience applying data-driven forecasting methods (e.g., Monte Carlo, capacity/scenario planning) to improve predictability and prioritisation.
• Proven ability to align stakeholders and drive outcome-focused delivery in a service-based environment.
• Excellent communication, facilitation, and stakeholder management skills; comfortable making and explaining priority decisions.
• Comfortable operating in a fast-paced, changing environment and adapting plans while keeping stakeholders aligned.
• Strong problem-solving, negotiation, and conflict-resolution skills, with the ability to surface and resolve blockers through influence and escalation as needed.
• Practical experience with tools such as Jira, Confluence, and ServiceNow (or equivalent) to manage intake, backlogs, dashboards, and reporting.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country. 

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.