Practice Lead - Design - Intact Lab

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're seeking a seasoned Practice Lead to oversee and elevate the Product Design practice at Intact Lab.

This opportunity invites a veteran Designer to leverage and scale their expertise across multiple teams, helping create an environment where Design practitioners can produce their best work.

From enhancing cross-functional workflows to spearheading training paths to nurturing a vibrant culture, your contributions and thought leadership will establish Intact Lab as the premier destination for talented Design specialists.

What you'll do here:

• Establish and standardize best practices and methodologies across Design teams.

• Map and optimize flow of work to increase autonomy, performance and velocity.

• Assess, pilot and integrate AI tools to facilitate work tasks and transform processes.

• Partner with Dev, Product and Data to define cross-functional operating models.

• Establish and nurture our community of practice and mentor colleagues.

• Facilitate shared rituals, design reviews and feedback sessions.

• Curate training curriculum and practice-specific onboarding material.

• Administer Design software and ensure staff are leveraging tools to their full potential.

• Standardize UX, UI and Product Design roles and nomenclature.

What you bring to the table:

• Minimum of 10 years professional experience in Design (Product, UX/UI).

• Prior work in large enterprises.

• Expert coach with a track record of leveling up Design teams.

• Track record of establishing Design playbooks and Design maturity models.

• Demonstrated ability to lead by influence and bring about change.

• Ability to develop compelling presentations that secure buy-in and inspire stakeholders.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country. 

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.