Manager, Personal Lines

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're looking for a Manager, Personal lines, to join our growing team!

What you'll do here:

• Leadership
• Develop methods to inspire and build a highly effective and engaged team capable of meeting the current and future needs through effective leadership.
• Develop, recommend, and implement leadership strategies, organizational structure, and processes/technology improvement initiatives.
• Provide effective leadership by continuously keeping staff informed on initiatives and results and share responsibility for the overall performance, productivity, and engagement of team members.
• Develop and manage effective working relationships within Corporate Personal Lines and across distribution channels.
• Play a key and active role in the selection process and hiring of qualified staff.
• Lead by example and live our values every day.
• Care for people by being supportive, providing candid feedback and recognizing performance.
• Be open and honest by acknowledging challenging situations, inviting different perspectives and being authentic.
• Take accountability by concentrating on what is important, seeking solutions while focusing on results.
• Drive change by challenging the status quo, exhibiting a 'can do' attitude and energizing others.

• Loss Prevention
• Develop our longer-term strategy for Loss Prevention in Personal lines, deploying loss prevention coast-to-coast across brands.
• Collaborate with senior management to identify and address key risks and opportunities within the loss prevention landscape.
• Manage the productivity of the team.
• Develop, monitor and analyze loss prevention metrics to identify trends, develop insights, and implement corrective actions where necessary.
• Work closely with actuarial, operational, sales, and marketing teams to integrate loss prevention strategies with business objectives.

• Underwriting
• Proactively analyze data and results to identify regional trends and develop appropriate action plans to enhance underwriting performance by protecting the bottomline, enabling quality growth and product innovation.
• Assist in defining, planning and organizing the deployment of projects to support Personal Lines goals.
• Develop, review, and evolve underwriting practices supported by data-driven insights. 
• Organize, lead and assist in the delivery of corporate audits of each of the regions within the regional division.

What you bring to the table:

• Bachelor’s degree in Business Administration, Finance, Math, Marketing or any combination of equivalent education and experience.
• Minimum 5 years of relevant experience. Experience in loss prevention, risk management, project management or a similar field is a plus, with at least 2 years in a leadership role.
• Fully bilingual.
• Proven track record of developing and implementing successful strategies.
• Strong critical and analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build relationships across departments.
• Leadership ability to influence and motivate people and facilitate change.
• Can set clear objectives and monitor the progress of multiple initiatives and deadlines.
• People and/or Project Management experience with strong skills in collaboration, coaching and mentoring, and proven success in team building.
• CIP or FCIP is a plus.
• No Canadian work experience required however must be eligible to work in Canada.
• Ability to travel.

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.