Manager AI Governance

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Manager, AI Governance to join our Lab team and make a difference! 

Intact Financial Corporation is on a mission to be the best AI shop in insurance, and we are looking for a Manager of AI Governance to play a pivotal role in this journey. In this role, you will be responsible for helping implement the company's AI governance framework to ensure the responsible, ethical, and compliant use of AI technologies across our global operations. You will be a key leader in nurturing our organization's approach to responsible AI innovation, championing the integration of ethical standards and building trustworthy AI solutions. This role is critical to building and maintaining trust with our customers, regulators, and stakeholders as we continue to leverage AI to transform the insurance industry.

This role reports to the Director, AI Governance.

What you'll do here:

• Lead a multidisciplinary team on the operational execution of a responsible AI (RAI) framework, including intake and initial risk assessments for AI initiatives, and coordinate assignment of resources or predefined governance patterns to ensure consistent compliance and delivery.

• Establish and manage relationships with US and UK governance bodies to align AI practices with regional regulatory expectations and industry standards.

• Serve as the primary liaison with internal audit, ensuring audit readiness, evidence traceability, remediation tracking, and continuous improvement of AI governance controls.

• Working with the Director, AI Governance, engage with external regulators to represent the organization’s AI governance posture, respond to inquiries, and assist with regulatory submissions and examinations.

• Oversee Model Risk Management for AI and machine learning systems, ensuring frameworks and controls meet expectations from federal and provincial regulators.

• Coordinate regulatory surveys and related reporting, partnering closely with technical teams to ensure accuracy, timeliness, and alignment with enterprise risk policies.

• Own and maintain the enterprise inventory of AI systems, ensuring comprehensive documentation, lifecycle tracking, risk classification, and controls.

• Build and operate the GenAI observability service, developing analytics practices to monitor and report on security, legal, and business risks associated with generative AI usage and deployments.

• Define and manage guardrails for AI development and use, including policy enforcement, access controls, data usage restrictions, and human-in-the-loop requirements.

• Build and operate the technological GenAI risk management foundations to enable teams build trustworthy AI systems faster. Develop and deliver training programs on RAI policies, procedures, and best practices for product teams, data scientists, engineers, and business stakeholders.

• Provide support to a growing team to ensure IFC develops best-in-class talent.

What you bring to the table:

• Bachelor’s Degree in Business, Economics, Actuarial Sciences, Computer Science, Legal or a related field.

• Data science enthusiast with a background in a related field, including (but not limited to): machine learning, computer science, software engineering, physics, actuarial science, mathematics, statistics, law and ethics, and global economics.

• Minimum 10 years of relevant experience in compliance, governance, ethnics or equivalent field of expertise.

• Strong ability & political sense to influence various level of management.

• Make strategic decisions independently and collaboratively with others.

• Excellent written and verbal communications skills.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid 

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.