Manager, Accounts Payable and Receivable

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

101,800 - 124,400

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

15%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Our team at Nordic is growing and we are looking for a Manager, Accounts Payable and Receivable to join our team!

 

We are hiring a Manager, Accounts Payable and Receivable to lead our Agency Bill operational across Western and Atlantic Canada and Ontario. Reporting to the Director, Personal Lines, you will be a key member of the management team – aligning AR/AP activity with business objectives, strengthening controls, and reporting and driving process improvements that accelerate cash flows and elevate service.

 

What you will accomplish with us:

 

• Lead and inspire a high-performing AR/AP (Agency Bill) team to achieve business targets and service standards.

• Partner closely with the current AR Manager, Direct Bill team, and the broader Nordic leadership team to align priorities and deliver results.

• Collaborate with Finance to meet monthly reporting deliverables and timelines with accuracy and consistency.

• Recruit, develop and coach Account Representatives; provide ongoing feedback and drive robust talent and performance management practices.

• Build a culture of engagement and accountability; recognize wins and remove obstacles.

• Monitor KPIs, identify gaps and opportunities, and implement actions plans to close gaps.

• Lead regional initiatives that add measurable value; own implementation plans, change management, and outcomes.

• Create tools, as needed, for management to monitor the objectives targeted by the key initiatives so that results can be closely monitored throughout the various stages of implementation.

• Work closely with the Nordic management team to identify and implement process. Improvement opportunities which will optimise operating efficiencies and improve productivity.

• Collaborate with the different sectors of the company to ensure the successful execution of key initiatives.

 

What you will bring:

 

• Minimum College diploma required or any combination of equivalent education and experience.

• 3 to 5 years of experience of relevant leadership and management experience.

• Proven people leader who coaches, influences, and motivates teams through change, builds engagement, and delivers results.

• Track record improving AR/AP processes and outcomes.

• Working knowledge of Nordic accounts/collection processes and Facility Association regulatory requirements (or ability to learn quickly).

• Exceptional communication, problem solving, and time management skills.

• Detail-oriented, data-driven, and customer focused.

• Strong Excel skills; comfortable with PC software and reporting tools.

• Some travel is required.

• No work experience in Canada required, but must have authorization to work in Canada. 

 

#LI-hybrid 

 

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.