Long-Haul Trucking Claims Adjuster

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Are you a dynamic and skilled professional ready to tackle an exciting new challenge? Our Long-Haul Trucking Claims team is looking for a Long-Haul Trucking Claims Adjuster! to jump in and make an impact!

Based in either Calgary or Edmonton, this permanent position offers the chance to play a crucial role in ensuring prompt and fair settlements for physical damage and cargo claims across Canada and the US. If this sounds like your kind of opportunity, we can’t wait to hear from you!

What You'll Do:

• Dive into both routine and complex claims, analyzing insurance policies to determine coverage and assess fair entitlements.
• Engage in timely and respectful communication with customers, brokers, claimants, lawyers, and other insurers to effectively resolve claims.
• Spearhead investigations and settlements of cargo and environmental losses, while managing cases that span across Canada and the US.
• Collaborate with our Bodily Injury team on significant losses to mitigate exposure and ensure compliance with legislative requirements.

What You Bring:

• A college diploma or university degree is a bonus.
• CIP designation achieved or on the way.
• At least 2 years of experience adjusting commercial auto claims; Long Haul Trucking experience is a plus.
• Expertise in handling moderate to complex claims and practicing effective negotiation.
• Strong analytical skills paired with decision-making prowess and excellent time management.
• Knowledge of provincial legislation governing auto insurance; Atlantic Provincial Licenses are advantageous.
• A warm, positive attitude complemented by top-notch customer service skills.

If you’re eager to take the lead in the world of Long-Haul Trucking Claims and drive impactful results, apply now to join our team!

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.