Facilities Technician II

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Facilities Technician II to join our growing team!

This role is a permanent opportunity that would require the successful candidate to be on-site five (5) days a week at our Intact Ajax office location.

What you’ll do here:

• Ensure adequate customer service to internal and external customers in terms of material resources, coordinating requests, analyzing and responding to customer needs in compliance with current standards and procedures.

• On-site access support, preparing access cards, taking photos, registering and confirming required access.

• Work in synergy with building representatives and other colleagues to ensure site security and compliance with established rules.

• Provide on-site support for staff relocation arrangements.

• Help plan the organization of rooms and spaces in the building according to requests received. Participate in and assist with relocation and layout requests.

• Carry out preventive maintenance of installations and repairs required for the smooth running of the site.

• Communicate with building representatives regarding maintenance and respond to maintenance requests. Detect anomalies to take preventive action.

• Coordinate with external vendors and contractors for specialized work or equipment servicing.

• Lead inspections, diagnostics and repairs

• Carry out various administrative and job-related tasks in accordance with the guidelines in force and required for this position.

• Make minor changes in the physical layout of workstations. 

• Plans and occasionally transports materials between buildings. 

• Maintain inventory of tools, parts and supplies

• File documents according to the established classification system to facilitate access at the appropriate time.

• Complete reports, produce notices, letters and other required documents.

• Have experience working in general repairs

• Reception back up for breaks

• Perform other related tasks as required.
   

What you will bring to the table:

• College diploma or any combination of equivalent education and experience

• At least 3-5 years of experience in a similar role 

• Knowledge of commonly used software including Office Suite (Excel, Outlook) and Internet Explorer 

• Experience in supervising the execution of development work 

• Excellent customer service 

• Demonstrate autonomy, initiative and resourcefulness 

• Good organizational skills 

• Ability to work as part of a team.

• Good team spirit 

• Can work under pressure and with short delivery times 

• Strong problem-solving and communication skills

• Can work with manual labor

• Valid drivers license and clean driving record required

• Respond to after hours emergencies as part of the on-call

• May be required to work after hours for special projects

• Bilingualism (English/French) would be an asset

• Role requires you to be on site 5 days a week

#LI-Onsite

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.