Auto Appraiser
- Type:
- Full Time
- Location(s):
- Calgary, Alberta
- Date Posted:
- Job ID:
- R152936
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Pay at Intact is about much more than just salary.
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Salary range (but not limited to):
59,300 - 72,500Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
7.5%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
As an Appraiser at our Intact Service Centre, you will be responsible for assessing vehicle damage and meeting service standards when settling claims and investigating losses. This is a technical Auto Damage appraisal position which is responsible for evaluating mechanical and/or physical damage to vehicles, monitoring repair shop quality while delivering legendary customer service.
This role is based out of our Calgary Service Centre which is located at 2220 32 Ave NE Bay 7.
What you'll do here:
- Prepare damage repair estimates to Regular Auto of all makes and models through direct and in-person contact with insureds, claimants, and service providers using manual and automated appraisal systems
- When applicable, prepare total loss evaluations and facilitate salvage disposal
- Within established authority, assess reparability and produce a damage appraisal in order to negotiate settlements with vendors and or insureds
- Compose summary reports on claims transactions and settlements and, if necessary, formulate recommendations for further action
- Conduct quality re-inspections to ensure satisfactory completion of repairs
- Maintain effective communication channels with all claims departments
- Establish and maintain productive business relationships with customers, repair facilities and other service providers
- Maintain current knowledge of insurance products as well as appraisal and investigation techniques and services
- Opportunity to support with other appraisal tasks outside of the Service Centre
What you bring to the table:
- Minimum 2 years experience in collision repair or collision estimating
- Comprehensive knowledge of automobile construction and repair procedures
- Able to provide a valid drivers license and 5-year clear drivers abstract
- Automotive Technical Certification preferred
- Legendary customer service skills with an ability to build positive working relationships
- Strong analytical skills to define problems, collect data, establish facts and draw valid conclusions
- Effective verbal communication skills with experience in interviewing and dealing with insureds combined with exceptional written communication skills to draft claims reports
- Computer literate and capable of navigating through multiple systems.
- Flexibility to work on site, full time, on a rotating schedule between the hours of 7:00am - 7:00pm, Monday – Friday and 9:00am - 5:00pm on Saturday
#myReferrals1000 #LI-Onsite
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.