Director, HR Insights, Projects & Financial Operations

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

149,600 - 182,800

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

20%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

HR is evolving from a service function into a strategic engine powered by data, disciplined execution, and strong financial stewardship. Reporting to the Vice President, HR Strategy, Governance, and People Experience, this Director role brings together People Analytics, the HR Project Management Office (PMO), and HR Financial Operations to help our People team scale with clarity, speed, and measurable impact.  

You will lead a team that equips HR to move faster and smarter, while turning workforce data into actionable insight, ensuring high-priority initiatives are executed predictably, and bringing rigor to HR budget planning, forecasting, and spend governance. Working closely with HR leaders, Finance, and business partners, you’ll connect strategy to outcomes and strengthen how HR operates end to end. If you thrive at the intersection of insight, delivery, and operational excellence, this is a rare opportunity to shape how HR runs end to end. 

What you’ll do here:  

• People Analytics:

  • Lead the People Analytics strategy and roadmap (reporting, insights, dashboards, predictive analytics).

  • Ensure consistent, reliable reporting and analytics of our people insights for HR and business leaders. 

  • Provide executive-ready insights and materials for VP/CHRO/HR leadership forums (dashboards, trends, suggested actions, etc.). 

  • Partner with HR and business leaders to prioritize needs and translate questions into actionable insights. 

  • Establish and enforce data governance (definitions, data quality, access controls, confidentiality, documentation). 

  • Improve data integrity through governance, documentation, and clear definitions; maintain confidentiality standards. 

  • Drive continuous improvement of tools, data processes, and reporting; enable self-serve HR analytics and raise HR data fluency. 

  • Identify trends and risks across talent acquisition, talent development, DEI, and other portfolios; communicate insights with clear narratives. 

• HR Project Management Office (PMO): 

  • Lead the HR PMO: intake, prioritization, sequencing, dependency management, and benefits tracking (including providing guidance and support on CBA development). 

  • Lead program and project management using agile and user-centric approaches; remove blockers and accelerate delivery. 

  • Build scalable playbooks, templates, governance forums, and operating rhythms. 

  • Create consistent governance for HR initiatives (intake, approval, timeline management, risk/issue escalation, benefits tracking). 

  • Work with the COEs and the business to create efficiencies in our HR processes.

• HR Financial Operations:  

  • Lead HR budgeting and forecasting, ensuring strong controls, transparency, and variance management. 

  • Partner with Finance and Procurement to manage vendor spend, contract lifecycles, purchase requisitions, and renewals cadence. 

  • Create transparent spend governance and reporting; ensure investments align to HR priorities and measurable outcomes. 

  • Support business cases for new tools/programs, including ROI framing and benefits realization tracking. 

  • Collaborate with HR COEs and business partners to bring a continuous improvement mindset on business processes, creating lasting efficiency gains.

• Lead and grow the team: 

  • Create an engaging environment with a focus on development and coaching to build bench strength. 

  • Foster a service mindset and a culture of continuous improvement across HR. 

What you bring to the table:  

• 10+ years of progressive leadership experience across strategy/operations, analytics/business insights, program/project management; director-level leadership experience preferred. 

• Demonstrated success leading and engaging teams in a fast-paced environment. 

• Strong program/portfolio management capability with proven experience managing multiple initiatives from tactical to strategic. 

• Track record implementing repeatable processes that improve delivery, quality, and stakeholder experience. 

• Strong analytical orientation, and data storytelling capability; able to translate metrics into decisions and action. 

• Strong influencing skills with senior stakeholders; comfortable operating through ambiguity and change. 

• Financial and operational acumen: budgeting, forecasting, vendor/procurement processes coordination, and spend governance. 

• Exceptional stakeholder management and communication skills (exec-ready writing, synthesis, influencing without authority).

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country. 

 

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.