Director, Finance Claims & Fleet Management

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

149,600 - 182,800

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

20%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Director for our evolving Finance Claims & Fleet team! 

The Director, Claims Finance is at the heart of the roadmap and plan of our claim’s operations.  Being a part of the largest business unit within Intact, the exposure of this role crosses many business units within Claims and our Intact strategies. This role is central for the development and evolution of our budget & efficiency gains. The director will have to consult with stakeholders to quantify all initiatives, headwinds and tailwinds that might impact our results. This role also comes with a great potential for innovation, as the director will be able to drive change and propose ideas that improve our results and processes within claims.  

In addition, the role gives a great opportunity to oversee IFC’s fleet of over 900 vehicles. This team is heavily involved in the deployment of our climate change strategy, as we will need to equip our employees and executives with proper solutions to execute on our Net Zero by 2050 strategic objective.  

In a nutshell, this role offers very diverse responsibilities and gives great exposure to our claim’s strategic priorities, our climate roadmap, and executives across the organization, on top of giving the privilege of working with an amazing team of 26 finance & fleet professionals. 

What you’ll do here: 

• Own the overall financial plan and guide the leadership management team on the financial performance of the business. 

• Maintain a financial and operational modelling framework in an environment with constant change and scaling business. 

• Drive changes by ensuring continuous improvements of our processes and business partnership.  

• Conduct complex data analysis to identify key optimization opportunities that impact the performance of the business. 

• Establish and implement operational policies and controls to improve transparency and performance of the business unit. 

• Lead a budget of over $800M by partnering with the operations, quantifying and understanding all initiatives, headwinds and tailwinds flowing through the plan.  

• Monitor budget objectives, detecting & actioning on material trends & variances. 

• Reforecast and constantly improve our projections of how the claims operations are performing and trending.  

• Define and own key success and operational metrics, prepare user-friendly dashboards & scorecards on the performance of our business. 

• Lead and enhance the cost per claim analysis that measures the productivity of our operations. 

• Be a key driver of the change by building strong analysis & monitoring of our Claims Evolution Plan  

• Have an overall view on all the efficiency gains impacting our plan, ensuring that there are no duplication or cannibalisation.  

• Ensure that all those benefits are aligned with the budget and the operational planners.  

• Manage the business plan and promote the business vision within the operations, working closely with the management group & keeping them accountable for their LAE savings.  

• Keep the executive informs of the progress of our Claims Evolution Plan and its impact on our results. 

• Coordinate with internal stakeholders (legal, internal audit, corporate finance, tax, projects…) to ensure compliance with corporate policies and federal/local requirements. 

• Prepare ad hoc reports by collecting, analyzing and summarizing various information and trends. 

• Actively participate in the conclusion of contract with suppliers and partners, developing high-performing relationships that impact positively on our customers and staff. 

• Own the management of our fleet, composed of over 900 vehicles. Ensure that fleet policies and executive policies allow for the best employee experience, while executing on our climate strategy.

• Oversee the Projects & Controls and Finance Support teams which provide support for specific initiatives, drive efficiency and simplification of processes, ensure robust controls are in place, and execute centralized transactions.

  

What you bring to the table: 

• Bachelor’s degree in business administration, Finance or Economics, an important asset or any combination of equivalent education and experience 

• Strong financial and data driven acumen – is required

• Professional designation: CPA, CFA, MBA or MSc – is required  

• Minimum 10-year experience managing large budgets and multiple projects – is required

• Minimum 5-years leading and managing high-performing professionals, including people managers – is required

• Excellent strategic communication skills; comfort in presenting to senior management 

• Strong ability & political sense to influence various level of management 

• Ability to make strategic decisions independently and collaboratively with various business units  

• Outstanding skills in negotiating, driving engagement, and developing strategic working relationships  

• Ability to create shared vision for several different business team, with jointly owned goals and metrics 

• Exceptional project management skills, with the ability to juggle competing priorities & connect the dots 

• Interest to drive change, ask the right questions and challenge the status quo 

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.