Director, Change Management

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for a Director for the creation of the Change management team supporting, Technology, Lab, Corporate Commercial Lines & Personal Lines Business Units!

Do you have a solutions-oriented mindset and are passionate about change management? We have an exciting opportunity to lead our new Change Management team! 

The team will be accountable to promote, implement and monitor best practices and significant change initiatives by providing training, tools, support and coaching to the relevant business sector. We aim to provide an integrated overview of all initiatives while highlighting changes and impacts on stakeholders in an interactive manner.

The Director, in collaboration with different stakeholders, will define and implement change management strategies and tactics associated with the implementation of transformation initiatives or projects. Active member of our transformation journey, you will play an important role in implementing the change management plan throughout all phases. 

What you’ll do here:

• Inspire and effectively manage a team of professionals. Contribute to the development of your team's skills.

• Contribute to our strategic projects with your team members. Ensure the evolution of change management practices and tools.

• Inspire your team to strive for excellence and maintain a high level of engagement.

• Collaborate with management teams and various business partners.

• Work with your team and the business to prepare and coordinate the change management plan and strategy.

• Inform and equip the various stakeholders to share the business vision and change objectives.

• Liaise with key people in other sectors affected by the changes made.

• Work collaboratively with the business, human resources, communications and project management team.

What you bring to the table:

• For all candidates across Canada (Québec and Ontario): Bilingualism (French / English) is required considering the need to interact on a regular basis with colleagues across the country.

• University degree in business administration, human resources or another relevant discipline.

• Certification in change management, an asset (E.g., Prosci).

• 5 to 8 years of experience managing teams. At least 8 to 10 years of experience in change management.

• Experience in the environment of information technology, an asset.

• Project management experience.

• Leadership, experience coaching, mentoring, and developing others (even remotely), with an ability to instill trust, motivate and empower people towards a course of action and build team spirit.

• Teamwork and collaboration – an inclusive, influential, and inspiring leadership style that engages others and rallies them around a common goal. 

• Strong cross-functional projects management skills, flexibility in adapting to a rapidly changing environment to work with others in a professional and effective way.

• Experience in implementing large and complex projects.

• Excellent communication, facilitation, collaboration and influencing skills.

• Ability to deal with ambiguity. Strategic thinking and a desire to challenge the status quo. Motivated by challenges.

• Ability to create a vision and turn it into action. Excellent team spirit and initiative.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.