Director, Cloud Infrastructure Program Delivery and FinOps

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are seeking a strategic and results-oriented Director to lead our Cloud Infrastructure Financial Operations. This highly visible role is responsible for shaping and executing the infrastructure financial strategy, ensuring value realization from investments, and overseeing vendor and contract management. The ideal candidate will bring deep expertise in financial governance, strategic planning, and cross-functional leadership within complex IT environments.

What you'll do here: 

Strategic Planning & Leadership

• Develop and lead the IT Infrastructure strategic plan across all technology streams.

• Build and manage a high-performing team of managers and professionals in financial operations and vendor management.

• Collaborate with senior leadership to align infrastructure initiatives with enterprise goals.

• Drive optimization and cost-reduction strategies across infrastructure programs.

Execution Oversight & Program Governance

• Govern and oversee infrastructure and cloud programs to ensure accurate, visible, and predictable delivery.

• Partner with project managers and control officers to manage budgets, recoveries, and financial performance.

• Ensure resources are aligned with priority initiatives and manage multidisciplinary teams effectively.

• Maintain proactive and effective communication across all levels of the IT organization.

Value Realization & Financial Performance

• Lead business case modeling for new infrastructure initiatives, including modernization and operational improvements.

• Partner with Finance to track return on investment (ROI) and ensure benefits are realized.

• Collaborate with the FinOps team to implement show-back and chargeback processes.

• Govern and report on scorecards for Infrastructure, Cloud, and Portfolio of Strategic Initiatives (PSI).

Contract & Vendor Management

• Define and execute a vendor management strategy aligned with technology roadmaps.

• Lead major contract renewals in collaboration with Product Owners and Procurement.

• Ensure asset inventory integrity is centralized, maintained, and compliant with regulatory policies.

• Manage vendor relationships to ensure performance, compliance, and strategic alignment.

What you bring to the table: 

• Proven experience managing cybersecurity functions (Governance, Risk, or Compliance).

• Demonstrated ability to manage multiple concurrent projects in complex IT environments.

• Experience engaging with executive leadership, board members, and regulatory bodies.

• Strong leadership and coaching capabilities with a collaborative approach.

• Excellent communication skills, able to convey technical concepts to diverse audiences.

• High integrity and professionalism in handling confidential matters.

• Strong negotiation and stakeholder management skills.

• Bilingual (English - French): For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country .

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.