Conseiller(ère) Technique, Rhdirect – Centre de Service RH

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Nous recherchons un(e) consultant(e) technique en ressources humaines pour rejoindre l'équipe du centre de service de RH.

Nous sommes une équipe dynamique de professionnels ayant une solide expertise RH, dédiée et formée pour répondre aux questions de nos employés et de nos gestionnaires. Nous recherchons actuellement un(e) conseiller(ère) technique pour rejoindre notre équipe et contribuer à notre mission de fournir des solutions innovantes et de haute qualité.

Si vous êtes passionné par les ressources humaines, motivé par l'envie de faire une réelle différence, et que vous souhaitez évoluer dans un environnement stimulant et collaboratif, cette opportunité est faite pour vous !

Rejoignez-nous et participez à notre succès continu en apportant votre expertise et votre enthousiasme.

Ce que vous accomplirez chez nous:

• Analyser et répondre aux questions des employés en s’appuyant sur les meilleures pratiques ressources humaines ainsi que notre base de connaissances. 

• Tenir un registre des appels afin de documenter les étapes menant à la résolution. 

• Collaborer avec les différentes équipes afin de trouver des solutions adaptées aux différentes situations rencontrées. 

• Se tenir informés sur les mouvements, changements aux politiques, procédures, normes et projets en cours à l'intérieur du service et de l'entreprise. 

• Participer à maintenir à jour la base de connaissances. 

• Participer, de façon ad hoc, à différents projets d’équipe.

Ce que vous mettrez à profit:

• Diplôme universitaire de 1er cycle en ressources humaines ou sur le point de l'obtenir (ou tout autre domaine pertinent).

• Excellentes compétences en communication verbale et écrite.

• Démontre un grand esprit de collaboration et à offrir un excellent service client.

• Attitude positive, autonomie et grand sens de l’éthique.

• Bilinguisme (français / anglais) - Nécessité d’interagir sur une base régulière avec des collègues partout au pays.

• Aucune expérience de travail au Canada requise, mais nécessité d’avoir l’autorisation de travailler au Canada.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.