Conseiller(ère), Indemnisation – Assurance-crédit

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Nous cherchons un(e) conseiller(ère), Indemnisation – Assurance-crédit pour notre équipe grandissante!

À titre de conseiller(ère), Indemnisation – Assurance-crédit, vous ferez partie d’une équipe de l’indemnisation des plus performantes au sein des Solutions spécialisées. Relevant du directeur de l’indemnisation, Cautionnement et Assurance-crédit, au Québec, vous serez responsable de gérer et d’analyser les réclamations d’assurance-crédit. Les gens compteront sur vous pour assurer une rigueur et minutie dans votre analyse des dossiers, notamment en ce qui concerne la couverture, la responsabilité, le quantum et les activités de recouvrement.

Ce que vous ferez :

• Enquêter sur les réclamations en assurance-crédit, les analyser et établir le montant du règlement dans le cadre de la police.
• Gérer tous les aspects administratifs des dossiers de réclamation.
• Noter et communiquer en temps opportun et de façon efficace toutes les mesures prises dans un dossier afin d’étayer la décision prise.
• Rendre des comptes régulièrement aux gestionnaires.
• Coordonner le processus de subrogation dans les dossiers de réclamation.
• Collaborer étroitement avec l’équipe de la souscription.
• S’acquitter d’autres tâches connexes, au besoin.

Ce que vous mettrez à profit :

• Diplôme d’études postsecondaires en administration des affaires, en finance ou en comptabilité.
• Permis valide d’expert en sinistre en assurance de dommages des entreprises délivré par l’Autorité des marchés financiers (détenu ou à obtenir).
• Solide expérience dans le domaine des affaires.
• Excellent service à la clientèle.
• Compétences solides pour la négociation et la communication.
• Bon sens de l’organisation, minutie et souci de rigueur.
• Expérience en indemnisation d’assurance-crédit, un atout.
• Professionnalisme.
• Flexibilité.
• Capacité à travailler sous pression et à respecter les échéanciers.
• Capacité à travailler efficacement en équipe.
• Bilinguisme (français / anglais) – Nécessité de traiter des dossiers de réclamations d’une clientèle anglophone sur une base régulière.

#LI-Hybrid

#LI-LA1

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.