Claims Analyst I

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

74,800 - 91,400

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Intact est à la recherche d’un Analyste en indemnisation Subrogation pour se joindre à son équipe en pleine expansion!

La personne sélectionnée pour ce poste aura pour responsabilités de conseiller les experts en sinistre dans leur enquête et d’analyser, réviser les dossiers dans lesquels il y a un potentiel de recours.

Ce que vous accomplirez chez nous: 

·       Traiter et analyser les dossiers provenant des experts en sinistres dans le but d’établir et maximiser le potentiel de recours en assurant des suivis rigoureux de l’avancement de ces dossiers;

·       Négocier avec des tiers un règlement pour assurer le recouvrement d'une indemnité en tenant compte du pourcentage de responsabilité ou de la dépréciation applicable;

·       Produire des résumés litige et collaborer étroitement avec le service du contentieux;

·       Assurer une saine gestion des frais et des coûts externes et favoriser une gestion proactive des dossiers litigieux;

·       Assister aux Conférence de règlement à l'amiable (CRA) et procès.

·       Bien annoter et documenter son dossier en respectant les normes et directives de l’entreprise;

·       Participer aux catastrophes lorsqu’elles se présentent;

Ce que vous mettrez à profit:

·       Certificat d'expert en sinistres (5A)

·       Années d'expérience requises : Au moins 5 ans en expertise de règlement des sinistres habitation et/ou automobile et 3 ans en recouvrement ou responsabilité civile

·       Diplôme d’études postsecondaires dans un domaine pertinent à l'emploi ou combinaison équivalente de formation et d’expérience

·       Études en technique juridique ou en droit (un atout)

·       Bilingue (français et anglais) Nécessité de traiter des dossiers de réclamations avec des intervenants anglophones sur une base régulière

·       Maîtrise de la suite Microsoft Office et de ses différentes applications

·       Autonomie

·       Habiletés en négociation

·       Capacité à prendre des décisions de qualité au bon moment

·       Votre ouverture d'esprit & capacité de s'adapter aux changements

·       Orienté client et être doué pour les communications interpersonnelles

·       Sens de l'analyse et de la synthèse démontrée

·       Dynamisme, autonomie, efficacité et esprit d’équipe.

·       Curiosité intellectuelle;

·       Savoir planifier, organiser et établir une stratégie

·       Bonne aptitude à la planification et organisation de son temps et priorités

·       Vivre les valeurs d'Intact

Ce rôle est admissible à une prime de recommandation. #mesRéférences3000

#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.