Bilingual Telesolutions Advisors

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

37,400 - 45,700

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We're looking for Bilingual Telesolutions Advisors to join our growing team!

At Intact, you will benefit from a hybrid work option that will allow you to balance your professional life and your family life (or your studies)! You'll work in a dynamic environment where your work schedule will de adapted according to your availability and our operational needs.

Positions available as soon as February 23, 2026, with flexible start dates.
We offer Full-time (35h or 40h per week) or Part-time (minimum 21h per week) schedules.

Our business hours:
- Monday to Friday, 9am to 8pm (eligible to a 6% evening premium for shifts ending at 7pm or later)
- Saturday, 10am to 4pm (Saturdays will be mandatory for part-time schedules)

This hybrid position is available in our Montreal (2020, Robert-Bourassa blvd) office.

What you'll do here:

• Call existing and potential customers to assess their interest in discussing their insurance needs, now or later, with a certified agent.

• Build strong relationships with customers and transfer them to certified agents as quickly as possible.

• Promote our products and services and be a loyal brand ambassador.

• Take part in projects within your team.

What you bring to the table:

• High school diploma or its equivalent.

• Bilingual (French and English) is mandatory. Requires answering calls and providing service to an English and French speaking clientele on a regular basis.

• Ability to effectively manage multiple tasks and priorities in an often fast-paced environment.

• Excellent communicator and ability to persuade.

• Team player.

• Ability to adapt to changes in products, services or company policies.

• Dynamic and energetic.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.