Bilingual Senior Business Advisor, Specialty Lines

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Bilingual Senior Business Advisor to join our growing team!

As a Senior Business Advisor your work will have a big impact on our National Specialty Lines verticals. People will count on you to work closely with business stakeholders to understand, analyze and document workflow processes and assist with preparing the business for upcoming changes. You will elicit detailed information and requirements from the business and work with your colleagues in the Business Practices Team and other partners to provide the most efficient solutions that will best serve the needs of the business and bring return on investment to the organization.

What you’ll do here:

• Work closely with other members of the Business Practices team, including Learning & Development and Information Management, to support the business with changes that impact them.

• Analyze business processes, design, or modify procedures to improve efficiency and obtain the desired project results.

• Rely on your understanding of business processes and applicable systems, as well as industry knowledge.

• Innovate through your contributions to improve efficiency

• Expand your leadership skills through change management opportunities

You will also handle many key responsibilities:

• Create, evaluate, and propose improvements for documentation, including business processes, user guides, test matrices, and system procedures. This will support user training and facilitate the seamless integration and deployment of new processes and technologies into existing operations.

• Engage in and lead interviews, workshops, and process mapping sessions to assess business requirements, identify gaps, and uncover process inefficiencies, aiding in the implementation of necessary changes.

• Leverage your expertise in process optimization and project management to drive strategic initiatives that enhance operational efficiency and effectiveness, ensuring alignment with organizational goals and facilitating successful change management.

• Develop close relationships/networks within Specialty Lines which will enable you to work efficiently and effectively.

What you bring to the table:

• Strong written and verbal communication skills in both English and French – is required

• Strong working knowledge of Commercial Lines or Specialty Lines insurance

• Experience with leading projects

• Post Secondary education in Management, Economics, Mathematics, Statistics or Actuarial studies

• Experience using Microsoft Office, PowerPoint & Excel – is required

• Applied experience with process improvement – Lean Six Sigma certification is an asset

• Strong analytical and critical thinking skills and use these to identify problems and root causes, anticipate unexpected results, and manage issues

• Work effectively and cooperatively with others with experience using your negotiation skills to gain commitment from diverse stakeholders

• No Canadian work experience required but must have authorization to work in Canada.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.