Senior Architect - Platform Gen AI

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Senior Architect GenAI Platform to join our growing team!

You will work in the Generative AI platform team that operates GenAI foundries and components and enables diverse dev teams to experiment with what GenAI can do for them to then use it in their solutions.

Your work will include solution design, coding for key platform products, developing production-grade generative AI plug-ins, extensions and microservices.  

You will be a key contributor to the GenAI platform’s strategy at IFC and be responsible for the integration and evolution of the platform as well as the associated automation and service delivery.  

You will help run a GenAI community of practice for sharing and documenting best practices, framework, guidelines, technology options.  

What you'll do here:

• Define and maintain governance and compliance standards and policies.

• Execute architecture processes.

• Create, update and maintain architecture models, roadmaps and strategies.

• Lead risk and cost analysis including build vs. buy strategies and recommendations.

• Lead analysis of the current IT environment to detect critical deficiencies and recommend solutions for improvement.

• Contribute to the definition and evolution of global IT architecture based on long-term business strategy considering the diversity of Intact activities, the need for compliance to information Security requirements, the long-term business plan scenarios, the obsolescence of mission-critical applications and the evolution of IT solutions offerings from various sources.

• Have experience with Data Governance best practices & apply them through the platform.  

• Work collaboratively with AI teams, Developers and business units for platform on-boarding and enablement. 

• Collaborate closely with data scientists, analysts, and other stakeholders to understand their data requirements and translate them into robust data solutions.   

• Perform code reviews and providing peer coaching/guidance to other team members. 

• Produce clean, maintainable, and efficient code based on defined specifications that you will help contribute to. 

• Help in defining key GenAI-specific performance metrics and ensure proactive response process. Prepare environment dashboards and report on environment health, usage and availability. 

• Ensure a leading awareness of the market trends and opportunities on the subject matter. 

• Ensure strong adoption and integration of security best practices. 

• Understand, advocate and promote the architecture vision and value proposition within the IT and business community.

• Lead and facilitate research and assessment of new approaches and technologies for potential use within the organization.

• Lead and facilitate the creation and evolution of architecture principles to support decision-making.

• Consults with project teams to align projects to enterprise architecture to accommodate project needs.

• Consult with infrastructure teams to fit infrastructure to architecture, as well as to identify when it is necessary to modify the technical architecture to accommodate infrastructure needs.

What you bring to the table:

• Bachelor’s degree in computer science, computer engineering, or equivalent experience.

• 10+ years in information technology.

• Solid expertise on the topics of Agentic and Generative AI.  

• Experience using Azure OpenAI, AWS Bedrock, VertexAI, including model lifecycle management.

• Experience with guardrail solution (inhouse and/or third-party).

• Experience with prompt engineering. 

• Experience with GenAI libraries & frameworks.

• Experience with CI/CD & DevOps best practices.       

• Technical leadership experience.  

• Strong experience with GitHub, Terraform, Python, JavaScript. 

• Deep knowledge of LLM and LLMOps. 

• A team player and a technical mentor - willing to learn and collaborate with many groups of strong professionals.

• Understands or willing to learn about our different lines of business (policy, billing, claims, sales, self-serve, telematics, etc.).

• Open and transparent - able to communicate with the business, telecom, infrastructure, security, audit and software engineering

• Driven by challenges and results.

• Organized, proactive and a catalyst for change.

• Knowledge on security best practices and understand the impacts it can have on a business.

• Comfortable working in a constantly evolving technological environment.

• An excellent team player who demonstrates leadership.

• Comfortable speaking with all levels of the organization and different audiences.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.