Corporate Services Administrator

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

47,100 - 57,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Corporate Services Administrator who will be responsible for activities related to billing, payment management, and general administration of customer accounts.

 

Partner Solutions (PSI), which operates across Canada, was founded in 2000 to simplify technology for brokerages and thereby allow them to focus on their sales and profitability. A proud partner of Intact and the broker community, PSI provides brokers with a wide range of turnkey IT services through its team of technology professionals and its helpdesk and customer experience specialists.

 

At PSI, we’re always on the lookout for the best talent to maintain a dynamic and professional team that offers the best service to our customers.

 

What you will accomplish with us:

• Customer management / Customer service

• • Manage customer information in the administration system (customers, contacts, contracts, pricing, etc.).

  • Provide support during the contract signature process or during changes/renewals.

• Billing of PSI activities

• • Enter data, review information received and obtain necessary approvals.

  • Pay monthly invoices.

• Customer accounts

• • Cash cheques and record payments.

  • Produce account statements and follow up on overdue payments.

• Accounts payable

• • Manage suppliers in the administration system.

  • Solicit and follow up on supplier approvals.

  • Create, receive and manage purchase orders in Oracle.

  • Process and reconcile invoices and purchase orders.

  • Manage payment and cheque requests.

 

What you will bring:

• High school diploma or any equivalent combination of education and experience.

• At least 2 years of experience in a similar role.

• Ability to communicate in both English and French, orally and in writing; need to interact on a regular basis with English-speaking clients and colleagues across the country.

• Demonstrated ability to collaborate well with different teams. Ability to work with people from diverse backgrounds, both locally and remotely. Ability to remain effective and diplomatic in your communications.

• Attention to detail and ability to multi-task and manage conflicting priorities.

• Ability to work independently with minimal supervision.

• Good understanding of the company’s structure. Proficiency with Office 365 (Excel, Word, PowerPoint, etc.).

• Knowledge of Oracle (an asset).

• No work experience in Canada required, but must have authorization to work in Canada. 

 

#LI-hybrid 

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.